Welcome to Al Karnak website. Please read the following terms and conditions carefully. By using this website, you acknowledge your acceptance of and agreement to comply with these terms and conditions. If you do not agree with any part of these terms, please refrain from using the website.

1. Introduction

These terms and conditions define the relationship between the website and its users. Your use of the website constitutes your agreement to comply with all applicable laws and regulations within the Arab Republic of Egypt.

2. User Obligations

The user agrees to the following:
Use the website for lawful purposes only.
Not to use the website in any manner that harms or disrupts its functions.
To refrain from uploading or distributing illegal, harmful, or deceptive content.
To maintain the confidentiality of login credentials and not share them with any third party.

3. Products and Services

We offer a wide range of natural oils on the website. Images and descriptions on the website may differ from actual products. We strive to ensure the accuracy of the information displayed.

4. Payment Policy

Payments are accepted through the available methods on the website. The user agrees to provide accurate and correct payment information. Orders are confirmed upon receipt of payment.

5. Shipping and Return Policy

Shipping: Orders are shipped to the registered address within the specified timeframe. Delivery times may vary by region.

Returns: Unopened products can be returned within 14 days of receipt, subject to the return conditions outlined on the website.

6. Intellectual Property Rights

All content available on the website, including text, images, and logos, is protected under intellectual property laws. Copying or reproducing any part of the content without prior written permission is prohibited.

7. Limitation of Liability

We bear no responsibility for any direct or indirect damages arising from the use of the website.

8. External Links

The website may contain links to other sites. We are not responsible for the content or practices of these sites.

9. Amendments

We reserve the right to amend or update these terms at any time. Updated terms will be posted on the website, and your continued use of the website constitutes acceptance of these amendments.

10. Governing Law

These terms are governed by and interpreted in accordance with Egyptian laws. Any disputes will be settled before the competent Egyptian courts.

For inquiries, please contact us through the "Contact Us" section available on the website.