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1. Shipping Policy

We are committed to providing our customers with the best possible shipping services. The shipping policy includes the following:

  • We offer shipping to all areas we cover through standard and expedited shipping services.

  • Shipping costs may vary depending on the location, weight, and size of the order.

  • Customers will be notified of shipping details and status updates via email or text messages.

  • Customers can track their shipments via the provided tracking link upon shipping.

  • We are committed to delivering orders on time, but in some cases, delays may occur beyond our control.

2. Return Policy

We offer a flexible return policy to ensure our customers' comfort. The return policy includes the following:

  • Customers can return products within 7 days from the date of receipt, provided the products are in their original condition and unused.

  • The customer must notify us of the return via email or through the "Contact Us" section on the website.

  • If the product is defective or not as described, the website will bear the return shipping costs.

  • Returned products will be eligible for a refund or exchange with another product, based on the customer's choice.

  • The return must be in the same condition as delivered, with the original packaging retained.

3. Exceptions to the Return Policy

Products cannot be returned in the following cases:

  • Products that have been opened or used after receipt.
  • Products that have been customized or modified according to the customer's request.
  • Products that have exceeded the return period.

4. Refunds

If the return is accepted, the payment will be refunded to the original payment method. This may take 7 to 15 days depending on the payment method used.

5. Changes to the Shipping and Return Policy

We may update this shipping and return policy periodically. Any changes will be posted on this page and will become effective once published.

6. Contact Us

If you have any questions about the shipping and return policy, you can contact us through the "Contact Us" section on the website.